1 Role
Fbaee is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is not just a legal obligation — it is a core commitment. From the moment you open an account, through every login, every transaction, and every gaming session, protecting your data is always our first priority.
In this Privacy Policy, we explain in plain English what data we collect, why we collect it, how we store it, and what rights you have. Instead of dense legal language, we have made every effort to keep this clear and understandable — because you deserve to know.
This policy applies solely to the fbaee.pro website and mobile app. By using our platform, you are deemed to have accepted this Privacy Policy.
2 What Data We Collect
Fbaee only collects information that is strictly necessary to provide our services, ensure security, and meet legal obligations. We do not collect excessive or unnecessary data.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Personal Identity | Name, date of birth, national ID | KYC Verification |
| Contact Information | Phone number, email address | Account Management |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Security |
| Gaming Activity | Betting history, win/loss records | Service Improvement |
| Cookie Data | Session tokens, preference settings | User Experience |
- Your full bank card number or CVV code
- Your password (other than an encrypted hash)
- Real-time GPS location data
- Your private social media messages
3 Purpose of Data Use
Fbaee uses your data only for specific, legitimate purposes. Your information is never used for anything else without your consent.
- Account Creation & Management: For registration, login, and account security.
- Payment Processing: To process deposits and withdrawals.
- Customer Support: To help resolve any issues you encounter.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To improve platform quality and the overall gaming experience.
- Personalized Offers: To send you promotions based on your preferences (subject to your consent).
- Responsible Gaming: To detect signs of problem gambling and send timely alerts.
We only send promotional emails or SMS messages when you gave your consent at registration. You can opt out at any time by clicking the "Unsubscribe" link at the bottom of our emails or by contacting our support team.
4 Data Retention & Duration
Fbaee stores your data on secure servers. How long we retain it depends on the type of data and why it was collected. Information that is no longer needed is deleted after the applicable retention period.
- Account Information: For the duration of the active account and 5 years after closure.
- Transaction Records: Up to 7 years where legally required.
- Gaming History: 2 years after account closure.
- Support Conversations: Up to 3 years.
- Cookie Data: Until session ends or a maximum of 1 year.
All fbaee servers are hosted in internationally certified data centers that comply with ISO 27001 security standards. Your data is never held on insecure infrastructure.
5 Data Sharing & Third Parties
Fbaee never sells your personal data. In certain circumstances, limited information may be shared with trusted third parties.
- Payment Providers: bKash, Nagad, Rocket — only the information necessary to complete transactions.
- Law Enforcement Agencies: When required by court order or legal obligation.
- Audit & Regulatory Bodies: For license compliance verification.
- Technology Service Providers: Server hosting and security services — bound by NDA.
- We do not sell your data to advertisers.
- We do not share data with unknown third parties
- We do not share your data for marketing purposes without your consent
- We never transmit data via the dark web or unsecured channels.
6 Cookie Policy
Fbaee uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
- Essential Cookies: Required for login sessions and security — cannot be disabled.
- Functional Cookies: To remember your language and preferences.
- Analytics Cookies: To monitor platform usage.
- Security Cookies: To detect fraudulent login attempts.
You can delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.
7 Your Rights
As a fbaee user, you have specific rights over your personal data. We respect those rights and process all requests within 30 days.
Right to Access Data
You have the right to know what data we hold about you and to receive a copy.
Right to Correction
If any of your data is inaccurate, you can request a correction.
Right to Deletion
You may request that your data be deleted in certain circumstances.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You can export your data in a standard, portable format.
Right to Object
You may object to marketing communications or automated decision-making.
To exercise any of these rights, contact our support team in writing. Once your identity is verified, we will respond within 30 days.
8 Security Measures
Fbaee protects your data with industry-leading technology. A multi-layered security framework safeguards every piece of information you entrust to us.
- 256-bit AES Encryption: All stored data.
- TLS 1.3 Protocol: To protect your data during transmission.
- Two-Factor Authentication (2FA): An extra layer of protection for your login.
- Firewall & DDoS Protection: To defend against cyberattacks.
- Regular Security Audits: Periodic audits conducted by third-party experts.
- Staff Training: All staff receive regular training on data protection.
In the event that your data is ever compromised, fbaee will notify affected users within 72 hours and take all necessary protective measures.
9 Protection of Minors' Data
Fbaee is an adults-only gaming platform. No one under 18 may use our services, and we do not knowingly collect personal data from minors.
Age verification at registration is mandatory. If we are informed or become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.
If your child has accidentally registered on fbaee, please notify our support team immediately. We will promptly close the account and erase all associated data.
10 Policy Changes
Fbaee may update this Privacy Policy from time to time. Changes may be driven by legal requirements, new technologies, or updates to our services.
- We will notify you by email or through the platform before any significant changes take effect.
- The date of the most recent update will always be shown at the top of the policy.
- Continued use of the platform after any changes constitutes your acceptance of the updated policy.
- If you do not agree, you have the right to close your account.
This version took effect in January 2026. Compared to the previous version, the Cookies Policy and Data Retention sections have been expanded with greater detail.
11 Get in Touch
For any privacy-related questions, requests, or complaints, please get in touch with us. Our dedicated privacy team is here to help.
24/7 Bangla Support — click the chat icon on the platform.
We typically respond within 24 hours. Complex requests may take up to 30 business days.